Failed to reset the forgotten password on ifcam smart phone App

If "forgot password "(figure 1 ) can’t help you get the password back ,please try to reset password through this link :


If that link still can’t reset the account password, then please use a new email to register a new account to log in the software.  The 

new account will not change the previous camera’s setting. if you worry about the previous account, you can change the camera

password via ifcam app.